Wersatile Repair Guarantee Policy

At Wersatile, we are committed to offering you products that combine innovation, technicality, and lasting quality. To ensure your complete satisfaction, we have implemented a specific repair guarantee, valid on a selection of our items:

• ALIEN Pants
• PYROSKIN Baselayer
• SIRENEON Shirt
• CARBONITE Jacket

Guarantee Duration

The repair guarantee is valid for 365 days from the date of purchase shown on your invoice. After this period, you can still use our repair service at your own expense.

What the Guarantee Covers

Our guarantee applies only to damage related to potential defective product assembly, such as:

• Detachment of heat-sealed areas
• Seams coming undone
• A broken button
• A broken zipper

What the Guarantee Does Not Cover

The guarantee does not cover:

• Holes or tears in the fabric (accidental or due to wear and tear)
• Stains or dirt that do not come off
• Damage related to improper maintenance (washing not in accordance with instructions, unsuitable drying, ironing, etc.)
• Any modification or alteration made by a third party (e.g., unofficial alterations)

Repair Procedure

In case of a problem covered by the guarantee, you can contact us via this form.

Your product will be repaired as soon as possible 💚